Falling prey to a scam can be scary, but awareness can be the key to staying safe. Now, Oakville Hydro and Halton police are warning Oakville residents of a new scam.
And if you live in Oakville, you’ll want to stay alert.
Oakville Hydro recently released information on a new scam where fraudsters are attacking Oakville Hydro customers.
According to Oakville Hydro, scammers are contacting customers via text, email, and phone.
Police and hydro have confirmed that fraudsters are posing as Oakville Hydro.
In the text, phone call, or email, they threaten to cut off your hydro service if you don’t pay immediately. Further, scammers might include a link in a text or an email for a rebate, which you should not click.
Police say to ignore these demands.
FRAUD ALERT! Scammers are posing as Oakville Hydro and threatening to cut off hydro service if they're not paid immediately. Messages are being received through text and email. Please ignore these demands. ^sr @Oakvillehydro pic.twitter.com/J46Ihv1ZTd
— Halton Police (@HaltonPolice) August 1, 2018
Oakville Hydro advises residents do not provide any credit card details.
And if you’re unsure, you can call Oakville Hydro directly at 905-825-9400 and speak to customer service.
We are alerting customers of a text/email/phone scam where customers are asked to provide credit card information to avoid being disconnected. Do not provide credit card details. Unsure? Call us directly at 905-825-9400 and speak to Customer Service. pic.twitter.com/qVOUUi3qTR
— OakvilleHydro (@Oakvillehydro) August 1, 2018
If you fall prey to a scam, you can report it to police.
Stay safe, Oakville.